North Star Gate
TreoIf something goes wrong
A recent file will not open?
Use Browse to locate it again and renew access. Check that its file provider is available.
A change will not save?
Keep the editor open and review the displayed error. Check the file location and provider connection before trying again.
Keeping or sharing a copy?
Use Share File or Duplicate. Clear Recent Files clears the list, not the documents. Settings → Export Logs provides diagnostic information.
Local-network connection denied?
Review Treo’s Local Network permission in the iOS Settings app, then retry Connect & Probe in Treo’s Settings. Confirm the peer is reachable and shares the same folder IDs.
Contact North Star Gate
Include the app version, device model, iOS version, what you tried, and the error shown. Review screenshots and logs for personal information before sharing them.
