Last updated: August 9, 2026
This Privacy Policy explains how Filling Bird, provided by North Star Gate and operated by ISHOPS, G.K., handles information when you use the iPhone app, its optional sync service, and related web features.
Information We Handle
- Account information: your email address, display name, account identifiers, and authentication records when you use NSG ID.
- Location and map activity: precise location, background location updates, recorded route points, visited map cells and areas, saved places, and check-ins when you enable location features.
- Photos and other content: photos, place names, descriptions, categories, team information, and join requests that you create or upload.
- Fitness information: your daily step count when you grant Motion & Fitness access and open a feature that uses it.
- Device and technical information: app and build version, device type and name, operating-system version, device registration identifiers, request timestamps, IP address, and service logs.
- Support information: messages and diagnostic log files that you choose to send for troubleshooting.
How We Use Information
We use this information to provide maps, route recording, visited-area progress, saved places, photos, badges, leaderboards, teams, step-count features, account access, optional device sync and recovery, service security, version compatibility, and customer support.
On-Device Storage and Optional Sync
Filling Bird stores map progress, routes, saved places, settings, and photos on your device. If you sign in and enable server sync, the app sends supported data to North Star Gate servers so it can be restored and used across your devices. Disabling sync stops future sync requests but does not automatically delete information already stored on the server.
Sharing and Visibility
- Your display name and selected progress totals may appear in public leaderboards.
- Team names, membership information, and shared progress are visible to the relevant team members.
- Service providers may process information only as needed to operate authentication, hosting, maps, routing, search, and support.
- We may disclose information when required by law or when necessary to protect users, the service, or our rights.
Maps and Third-Party Services
Map display, search, routing, geocoding, and boundary features may send search terms, coordinates, IP addresses, and technical request information to providers such as Mapbox and OpenStreetMap/Nominatim. NSG ID processes account sign-in information. These providers handle information under their own privacy policies.
Advertising and Tracking
We do not sell your personal information, use it for third-party advertising, or track you across apps and websites owned by other companies.
Your Choices
You can control location, background location, camera, photo-library, and Motion & Fitness permissions in iOS Settings. You can use Filling Bird without enabling server sync. You may contact us to request access to, correction of, export of, or deletion of personal information associated with your account. We may retain limited information when required for security, legal compliance, or dispute resolution.
Security and Retention
We use reasonable administrative and technical safeguards to protect information. We keep information only as long as needed to provide the service, maintain security and backups, meet legal obligations, and resolve disputes.
Changes to This Policy
We may update this policy as Filling Bird changes. The date above shows when the policy was last revised.
Contact
Questions or privacy requests can be sent to:
