North Star Gate
AgresIf something goes wrong
Mail is not arriving?
Refresh the message list, then check Accounts for the server, port, TLS settings, and credentials. Use Test Connection before saving changes.
Moving your setup?
Use Export Backup… before Import Backup…. Import replaces configuration, and backups exclude passwords and authentication tokens.
Need connection details?
Use Retry or View Logs when offered. Export Logs… saves diagnostics for support; review logs before sharing because they may include account and message details.
Contact North Star Gate
Include the app version, device model, iOS version, what you tried, and the error shown. Review screenshots and logs for personal information before sharing them.
